Caring for and Operating Your Roller Blinds
Roller blinds are a sleek, functional addition to your Ultra Living home, offering both privacy and style. With proper care and gentle use, your blinds will look great and function smoothly for years to come.
🧼 Cleaning and General Maintenance
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Dust regularly using a microfiber cloth or duster to prevent buildup
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For deeper cleans, use a slightly damp cloth with mild detergent — avoid soaking the fabric
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Do not use abrasive cleaners or harsh scrubbing tools, as these can damage the fabric or backing
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Vacuum gently with a soft brush attachment for lint or pet hair
🔄 Operating Your Blinds
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Always raise and lower slowly to avoid misalignment
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Use the chain or wand gently — tugging too hard can strain the mechanism
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When fully raised, ensure the blind rolls straight and doesn’t lean or twist
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Avoid pulling at an angle, which can cause the blind to skew or jam
⚠️ Preventing Issues
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Do not force the blind if it feels stuck — contact Client Care instead
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Keep furniture and windows clear of the blinds to prevent creasing or bending
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Ensure the area around the base is clear so the blind rolls down freely
🛠️ Noticed an Issue?
If you experience any of the following, please notify Client Care immediately:
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The blind is difficult to raise or lower
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The fabric is misaligned
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The chain mechanism or spring is faulty
📧 Email: clientcare@theultragroup.com.au
🕒 It's important that any concerns are reported as soon as your blinds are installed — delays in reporting may limit the supplier's ability to repair the issue and could result in the need for a full replacement instead of a simple repair. Failure to notify us in a timely manner may affect warranty claims.
With the right care and attention, your roller blinds will stay looking fresh and working flawlessly! 🌟